FAQ

SHIPPING & DELIVERY

We ship within 1 to 3 business days via 1st class mail. Currently shipping within the United States only. All items ship via United States Postal Service with a tracking number which will be sent to the email account provided. Average delivery in 3-7 days once shipped and depending on your location. 

 

 RETURNS & EXCHANGES

We think you're going to love our products, but just in case you feel the need to return an item or exchange an item for a different size, style or color, we got you covered.  We accept items in their original condition and original packaging within 15 days.  If you would like to return/exchange your items please email us at girlsoutsidethebox@gmail.com with subject line “Returns”.  We will respond to you with a return ID number.   Packages will only be accepted with a return ID number, All shipping and handling fees are non-refundable and return shipping costs are the responsibility of the customer. All discounted, Sale or Final Sale or Seasonal items are non returnable. No exceptions  

 

  We understand that every once in a while a customer may receive a damaged or defective item.  These will be replaced at no cost to the customer within 14 days from the date of purchase. Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return 14 days from the date of purchase at no cost to the customer. If you have any questions regarding our return policy please contact us via email email at girlsoutsidethebox@gmail.com

 

CHANGE IN ORDERS

We are unable to cancel or modify any order that has been shipped. Any items that are out of stock will be refunded back to your credit card prior to shipping and you will be notified of the change by email. You may cancel your order at any time prior to shipping.

 

WEBSITE & LINKS LIMITATIONS OF LIABILITY

All use of this website is at your own risk. Girls Outside the Box does not assume responsibility or liability for any damage to or viruses that may infect your telecommunication equipment or your computer caused from use of this website. Other websites linked by girlsoutsidethebox@gmail.com have their own privacy  policies and practices. Girls Outside the Box is not responsible or liable for the actions of third parties. We suggest you consult each site's privacy policy before use.

 

100% SECURE ORDERING 

 Our secure servers protect your information using advanced encryption techniques and firewall technology. We use "cookies" to keep track of your current shopping session to personalize your experience so you may retrieve your shopping cart at any time. If you request being added to our newsletter, you may unsubscribe anytime by following the instructions in any email you receive from us.

 

COPYRIGHT & TRADEMARK NOTICE

Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Girls Outside the Box. Copyright ©2016-2018, All Rights Reserved. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted,or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

 

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